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We are committed to protecting your privacy online.
Please enjoy browsing the Hammock Warehouse website. If you have any questions, please contact us
Why we collect your data
We want to give you the best possible experience with the Hammock Warehouse and the data we hold about you helps us to expedite and personalise our service to you.
When do we collect information?
We collect your information in various ways, whether online or by telephone when speaking to one of our members of staff. This can be by inputting your contact details such as when:
- Placing an order and/or enquiry
- Filling in the 'contact' form
- Subscribing to our mailing list
- Engaging with us on social media
- Participating in a survey
- Entering a prize draw or competition
The Information we collect
We do not pass or share your information on to any external companies except for the purpose of compiling and sending you our own e-newsletters through any of our elected marketing agencies, who send these on our behalf. Any information we hold is confidential.
We do not hold excessive personal data. The most information we collect from you is when you place an order with us. This includes: your name, email address, contact telephone number, home address and delivery address.
We do not retain any payment information.
How we use this information
The information we obtain from you is used in numerous ways to give you the best service.
- To respond to any questions or comments
- To tailor our services to your requirements
- To show you advertisements that you may be interested in
- To send you relevant emails/updates about particular products
Depending on how you access the Hammock Warehouse website, we may use "cookies" or similar technology to track and record log data. "Cookies" are small files that are stored on your computer that can improve your experience when using the website. These can be accessed by the web server or your computer. This enables the server to deliver a page that is tailored to the user. Online security is always a concern, nevertheless Cookies don't present a threat to privacy as they can only be used to log data that the user has voluntarily provided or that the web server already possesses.
For more information on Cookies, visit www.whatarecookies.com
We may gain technical information when you visit our website. Often, we can collect information about the device you're using, the browser you're using and device settings. This however depends on your device settings to determine how much access we have.
To understand more about the information your device makes available to us, please directly contact your device manufacturer or check the policies on their website.
Our server automatically stores user data (log data) each time they use the Hammock Warehouse website. From this log data, we may be able to obtain your browser types and settings, the time you spend on the website, how you navigate through the Hammock Warehouse website and Cookie data.
We collect minimum personal information including your name and email address in order to send our subscribers news of our offers, competitions, events, product news and updates, and so on. This will be because a user has subscribed and opted-in to receive this communication. Users may unsubscribe at any time through the unsubscribe link in our e-newsletters or by contacting us at any time. We do not pass or sell your information to third parties.
We regularly post content on Facebook to promote our brand awareness and to engage with you. We will not post any information on our social media channels about any customer without their prior consent.
Please find the legal policy for each channel listed below:
c/o Unique Merchants
Ladywood House, Ladywood Works,
Leicester Road, Lutterworth,
Leicestershire LE17 4HD.
Call us now: 07801 580117 / 07715 363523
Copyright, Hammock Warehouse and Unique Merchants Ltd, 2017. Website by DGA Marketing Ltd 07801 580117 / 07715 363523